← All Posts
Your government agency publishes critical information: benefits eligibility, tax changes, emergency procedures, public health guidance. It lives on a .gov website with a 3rd-grade reading level target and an 8th-grade reality.
Citizens don’t read it. They call the helpline instead — at $15-25 per call.
Turn .gov content into podcast-style episodes citizens can listen to:
Benefits information: “Here’s how to check if you qualify for SNAP benefits. The income thresholds changed this year. Here’s what you need to apply.”
Tax guidance: “The child tax credit works differently this year. Here’s what changed and what you need to do.”
Emergency preparedness: “Hurricane season starts next month. Here’s your checklist — and what’s different about the new evacuation routes.”
Two hosts discuss each topic. The second host asks citizen questions: “What if I’m self-employed?” “Do I need to reapply?” “Where do I go if I need help?”
Federal agencies are required to serve LEP populations. Current approach: translate documents into 5-10 languages. Cost: $100K+ per year. Coverage: incomplete.
Audio approach: generate podcast episodes from English source content in 100+ languages. Every citizen hears critical information in their native language. Cost: fraction of traditional translation.
The public deserves to understand their government. Make it listenable.